Why exceptional service is the new brand differentiator as AI reshapes consumer expectations.
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Read on Anthropic's blog: Decagon delivers white-glove customer service at scale with Claude.
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What began as AI for support is now powering the next wave of customer growth and brand loyalty.
Decagon provides a different path with a single, AI-native platform that unifies development, testing, analytics, and deployment.
Speech-to-speech models represent a remarkable technical achievement, but their current limitations become clear in enterprise settings.